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How to add special delivery instructions to your order |
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Overview
You can add special delivery instructions to your order when you checkout. Once we have processed your order, these special delivery instructions are provided to the courier delivering your gift. You may want to provide special delivery instructions if:
You are only available during a certain time of day
The delivery address is hard to find
Special handling is required
There are likely plenty of other reasons that you may want to provide special delivery instructions other than the above reasons.
How to add special delivery instructions
Special delivery instructions are added to your order when you first checkout. When you reach the checkout page, scroll down to the Select your Delivery Address section of the checkout page and simply type in your instructions into the Delivery Instructions box, highlighted below.

Once you complete the rest of the details on the checkout page, and click Proceed your delivery instructions will be shown on the final confirmation screen as follows:

That's all there is to it. Your delivery instructions are then sent to us as part of your order and we will pass these details on to our courier.
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^ Back to top |
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Where to from here?
Our Delivery Policy 
Managing delivery addresses 
How to add special delivery instructions to your order 
Delivery charges 
Delivery restrictions 
In-store pickup 
Time to deliver 
Return to the Help Index
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