Specialise in corporate gifts, gourmet food baskets, hamper packs, pamper gifts or create your own gift baskets - All from Pristine Gifts
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Help

The help pages offer assistance on a variety of common issues people face when shopping at Pristine Gifts. You can also use the right-hand navigation bar to access different parts of our help system.
Contact Us
For immediate assistance on any issue. We will be glad to help.
General
   Site Walkthrough: Finding a gift basket you like
   Site Walkthrough: Detailed view of your selected gift basket
   Site Walkthrough: Adding your gift basket to your shopping cart
   Site Walkthrough: Creating your very own gift basket
   Site Walkthrough: Checking out
   Site Frequently asked questions
   Site Terms of Use
Pristine Gifts Loyalty Programme
   Overview
   Benefits
   How to join
   Earning privileges
   Using privileges
   Frequently asked questions
Using Your Account
   Creating an account
   Logging in
   Viewing and updating your orders
   Updating my account details
   Managing delivery addresses
   Changing my password
Our products
   What does the finished product look like?
   Determining the exact contents of a gift basket
   Determining the weight of products
   Making my own Gift Basket
   Product quality
   Our Product Guarantee
Ordering
   How to place an order
   How to add a special message to your gift
   Accepted payment methods
   Ordering without a Credit Card
   Using the Shopping Cart
   Where's my order?
   Changing my order after it has been placed
   Cancelling an order
Delivery
   Our Delivery Policy
   Managing delivery addresses
   How to add special delivery instructions to your order
   Delivery charges
   Delivery restrictions
   In-store pickup
   Time to deliver
Returns
   Our Returns Policy
   Problems with my order?
   How to pack and return my order
   Our Refunds Policy
   Undeliverable packages
Privacy and Security
   Privacy Notice
   How we keep your Credit Card information secure
   Preventing someone from using your account
   Still not comfortable with using a Credit Card over the Internet?
Help
  
General
  
Pristine Gifts Loyalty Programme
  
Using Your Account
  
Our Products
  
Ordering
  
Delivery
  
Returns
  
Privacy and Security
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