We have put a lot of effort into making the ordering process as simple as possible. This section takes you through all the different aspects of the ordering process.
How to place an order So, how do you place an order in the first place? Placing an order is a simple three-step process:register, add items to your cart and checkout. We have all the details on this page.
How to add a special message to your gift With every Gift Basket we send, we can optionally attach a personalised hand-written message to your gift on your behalf. The message is written on a cute little card. This is a free service and adds a special touch that makes your gift memorable. Find out how.
Using the Shopping Cart The shopping cart is a temporary storage area to add items to while you are browsing around our store. It appears on the right-hand side of most pages so is always right at your fingertips. Learn how the shopping cart works and how to use its features.
Where's my order? Once you have placed one or more orders, you can always go back and track the status of those orders from when you ordered the product, to delivery to your door. Find out how.
Cancelling an order If the order is still pending please contact us as soon as possible. If the order is no longer pending then the order needs to be treated as a return. View our returns policy.