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Privacy Notice

We adhere to a number of practises on our site that can potentially impact on your privacy. This Privacy Notice details how we store and use your personal information.

We appreciate that you instill a level of trust in us to use your information with responsibility and due care. By using Pristine.co.nz you agree to the terms outlined in this privacy notice.

What Personal Information does Pristine Gifts gather?
We collect private information about you using a number of different methods.

Automated information
Simply by visiting Pristine.co.nz, various information is collected. This information is typical of what you surrender when you visit any website through your web browser. Typically we use this information to understand the nature of visitors to our site. Additionally we may store session-based cookies to identify you for purposes such as storing your current shopping cart. Session-based cookies are stored in memory only, they are not stored on your computer. When you close your browser session-based cookies are automatically removed by your browser. The information we collect automatically is as follows:

Your unique IP (Internet Protocol) address used to connect your computer to the internet
Various computer and connection information such as browser type and version, operating system, and platform
The website you visited previously before arriving at Pristine.co.nz and the site you visited upon leaving Pristine.co.nz.


Information you give us
We store all information that you enter on our website and information you give us in other ways such as email, fax or by phone, for future use. We use this information primarily to provide you a better shopping experience with features such as your account and personalised delivery addresses. The specific information we store about you is as follows:

Your account details including your billing information, your delivery addresses, your preferences such as newsletter preferences and status change preferences
Feedback you provide us through surveys, voluntary submissions or communications through other mechanisms


Information from other channels
We may receive information relevant to you from other sources as follows:

Third parties such as couriers with corrections to your billing addresses
Information received from credit card authorities relating to your credit history


How is the information we gather shared?
Our policy is to not share any information unless it is of direct benefit to you. We do not sell or divulge your personal information for compensation to any other party under any circumstances. All the ways with which we share your information are described below.

Couriers
In order to deliver your orders, we advise our couiers of the contents of your order and delivery address details including contact numbers of the delivery destination. Where you choose to have your order delivered to your own address, we divulge your contact details to our courier.

Legal Requirement
In order to comply with the law, we may be required to release your personal information to authorities.

On your consent
Other than the reasons above, we will not divulge any information that is personal to you to any other party without your express consent.

What information can I access?
The personal information you can access through Pristine.co.nz is as follows:

A complete history of orders you have placed with us including the ability to cancel orders where the status of those orders indicates the order has not yet shipped
Any tax invoices that resulted from the orders you have placed including re-producing tax invoices for orders you have placed in the past
Personally identifiable information including personal information such as your name and contact numbers, shipping addresses, billing addresses, and account preferences
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